How do I sign up my restaurant?

Want to join the Dotmenu team and start benefiting from our state-of-the-art web site and expert marketing? Visit our Restaurant Owners section to see our media kit or call toll free (888) 877-3663 to talk to an account representative.

What does joining Dotmenu cost?

We have many different programs to offer. Please speak with an account representative to find out what’s best for you. Visit our Restaurant Owners section for more information

What about daily specials?

The Dotmenu web site can support all of your special needs. Daily, weekly or hourly we can handle it. Let us know and we will add it to your menu.

What is the Stored Value program?

The Dotmenu Stored Value program helps you do more for your customers. For more information and to sign up, go to our Stored Value details page.

How can I update my menu?

Please fax menu changes to (800) 886-6226 or email to support@dotmenu.com. All menu updates will be administered in the order that they are received. Please allow up to 48 hours for any menu changes to be made. For minor menu changes or to confirm that we received your changes call us at (888) 877-3663.

How do I make changes to my account?

To make account changes, please call our toll free number (888) 877-3663.

How do I edit / delete an order?

Call customer support (888) 877-3663 to edit or delete an order.

What if my bill is incorrect?

If you feel your bill is incorrect, call our billing department at (888) 877-3663.

How can I pay my bill?

Dotmenu offers a variety of payment methods for your convenience along with a detailed monthly statement.

ACH (Automated Clearing House) This is our recommended form of payment for convenience and avoiding late fees. Set up automatic payment for your monthly invoice either as a withdrawal from your bank account or as a charge to your credit card. For more information, please call your account manager at (888)-877-3663.

OR

Mail payment to: Dotmenu, Inc Attn: Billing Department 39 W 19th Street New York, NY 10011